Please note: We are currently only shipping to UK addresses. International shipping will be added soon.

Returns Information


Faulty Items


If an item turns out to be faulty, we will replace it for you as quickly as possible. We would politely request that you try cleaning the disc before requesting a returns authorisation, but i
f the fault is still occuring, please contact us for a returns authorisation number and we will organise a replacement. Please provide us with details of the nature and timing of the fault when contacting us. Our contact details can be found here.

Damaged Items

If an item is damaged in transit, we will replace it for you as quickly as possible. Please contact us for returns authorisation (click here for contact details).

Unwanted Items

In accordance with the Consumer Contracts Regulations 2013, you are entitled to return any unwanted items within fourteen working days of receiving the goods. You will be entitled to a full refund upon our receipt of the returned items. Please note that as per Section 28, Paragraph 3b of the Consumer Contracts Regulations 2013, we are not obliged to accept returned audio or video recordings that have been unsealed by the consumer.